Digital Media Solutions Blog

Reflect believes a brand’s story is shaped by each customer’s in-store shopping experience. The right in-store digital media strategy can significantly impact that experience, generating sales lift and deepening brand connection. By providing the tools to control the digital message from the moment customers walk through the door, Reflect contributes to its clients’ merchandising success at each location.

Reflect wins an Elevate award at ICX

The Interactive Customer Experience (ICX) Summit is the leading annual conference expo devoted to showcasing the innovative ways technology can be used to create transcendent customer experiences.

Reflect was thrilled to win an Elevate Award for Best ICX Deployment: Retail for Polaris: The Retail Experience. The Awards ceremony and dinner party were held in conjunction with the ICX Summit.

Reflect at ICX

The Interactive Customer Service Experience Summit (ICX) 2018 is coming to the Omni Frisco Hotel June 12-14th. Reflect is happy to announce that we will serve as a platinum sponsor at this year’s Summit. In addition to hosting a 20x20 booth at the Summit, our innovation lab is a tour stop on Day One of the Conference.

Today’s shoppers love digital. They notice it, remember it, and are influenced by it.  In a study initiated by Deloitte, the percentage of in-store sales influenced by digital grew from 14% to 36% to 49% respectively in 2014, 2015, and 2016, with a projection of 90% or more by the year 2020.


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