Scotiabank

Scotiabank is a Canadian banking icon. With more than 25 million customers and 97,000 employees, they sought ways to deliver additional value to these stakeholders. Digital signage enabled them to improve the customer experience while making their daily business more dynamic.

Objective

Guest
Experience

Relationship

6
Years

Locations

400

Experiences

2,400

Challenge

Educate guests and improve customer experience.

Strategy

Leverage a CMS to deliver content to various types of digital experiences.

Results

Scaled deployment. Improved communications between tellers and guests. Stronger employee morale.