Scotiabank is a Canadian banking icon. With more than 25 million customers and 97,000 employees, they sought ways to deliver additional value to these stakeholders. Digital signage enabled them to improve the customer experience while making their daily business more dynamic.
Objective
Guest Experience
Relationship
6 Years
Locations
400
Experiences
2,400
Challenge
Educate guests and improve customer experience.
Strategy
Leverage a CMS to deliver content to various types of digital experiences.
Results
Scaled deployment. Improved communications between tellers and guests. Stronger employee morale.
